Help Desk

Using the helpdesk, we can develop a more organized and comprehensive method to supply remote services and to also support any technical matters that may arise during operation. Some of these will include:

Using the helpdesk, we can develop a more organized and comprehensive method to supply remote services and to also support any technical matters that may arise during operation. Some of these will include:

  1. Training of operators.
  2. Monitoring of your printers.
  3. Troubleshooting and assessment of issues.
  4. Remote installation and commissioning.
  5. Managing your consumables to ensure proper stock rotation and change of ITM -modules when due.

This will allow us to greatly improve our response time to any technical matters and provide a more comprehensive approach to resolving matters that are associated with our printers and machinery. The result being reduced downtime and a higher level of consistency in the functional aspects of your printers.

  1. Training of operators.
  2. Monitoring of your printers.
  3. Troubleshooting and assessment of issues.
  4. Remote installation and commissioning.
  5. Managing your consumables to ensure proper stock rotation and change of ITM -modules when due.

This will allow us to greatly improve our response time to any technical matters and provide a more comprehensive approach to resolving matters that are associated with our printers and machinery. The result being reduced downtime and a higher level of consistency in the functional aspects of your printers.

Menu